Pawan khadka sermakoti

About

I am an experienced Operations Manager with over 25 years of extensive experience in the hospitality and restaurant industry. Throughout my career, I have successfully managed hotel and restaurant operations, team leadership, guest satisfaction, cost control, and overall business growth. I specialize in operational planning, staff training & development, quality control, budgeting, and maintaining high service standards. My strong leadership skills and hands-on management approach have consistently helped organizations improve efficiency, increase revenue, and deliver exceptional customer experiences. With a deep understanding of hospitality operations and market dynamics, I am committed to driving excellence, maintaining brand standards, and building high-performing teams.